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-   -   Reliability (http://www.topklasse.net.au/forums/showthread.php?t=6190)

sean sherry 1st January 2016 08:15 PM

Reliability
 
Well it is very good news for Styria....and very bad news for Bentley.

Current survey from U. K. advises buy Far East Cars.
No. 1 is Honda and no. 99 is Bentley. Also taken into account is cost of repairs if needed.
Mercedes, along with the others from the Father Land , have nothing to be boastful about either, though they rank better than the French and Italians.

BenzBoy 1st January 2016 10:38 PM

Re: Reliability
 
Quote:

Originally Posted by sean sherry (Post 63925)
Well it is very good news for Styria....and very bad news for Bentley.

Current survey from U. K. advises buy Far East Cars.
No. 1 is Honda and no. 99 is Bentley. Also taken into account is cost of repairs if needed.
Mercedes, along with the others from the Father Land , have nothing to be boastful about either, though they rank better than the French and Italians.

Fascinating - what's the source? Do you have a web link?
Regards,
Brian

sean sherry 2nd January 2016 07:57 AM

Re: Reliability
 
MSN web browser. Scroll through the Motoring Section to find it.
In the Powers Report from the USA , Japanese and Koran Porsche all ways seen to be at the top of the list.
Mid way are Mercedes BMW, VW and down the bottom the Italians and French.

BenzBoy 2nd January 2016 08:14 AM

Re: Reliability
 
Do you mean - http://www.jdpower.com/cars/awards/V...ategory/433ENG
Regards,
Brian

c107 2nd January 2016 08:29 AM

Re: Reliability
 
Not only do these cars need to be reliable, but they have to be idiot proof and maintenance free.

All the non car people I know resent spending any sort of money on their cars for maintenance and despite paying over $50k for their car new get upset when they may have to fork out a few hundred to keep it reliable. Consquently after a while it becomes unreliable because they won't do maintenance and the car industry has done very good marketing about how terrible used cars are, so they just get another new one.

So really for these surveys the best sort of car is one that needs no maintenance for the first 6 years but the disintegrates after that time.

I know somebody who got rid of a late model toyota because they brakes were 'bad' and never once had them checked or repaired. Nice to pay $35k for a brake job!

BenzBoy 2nd January 2016 08:37 AM

Re: Reliability
 
I too am somewhat sceptical of these J D Powers' reports - but I must admit the products from Japan and Korea are first rate in terms of reliability.
Regards,
Brian

sean sherry 2nd January 2016 01:17 PM

Re: Reliability
 
I suspect that cars are not maintained after Warranty Period because of the high cost of Service from any dealership. A neighbour has just been charged $2200 for discs and pads, Audi, at a medium mileage. Cost at an independent would. have been much much less.he has learned his lesson!
Many such tales!

sean sherry 2nd January 2016 01:19 PM

Re: Reliability
 
No Brian, that is only the USA site. The other is from the UK.

Michel 3rd January 2016 05:53 AM

Re: Reliability
 
One of the problems with dealerships is that they need to make money.
Many times I have come across family members and friends asking for my help upon going to a dealership (various brands) and being asked to do crazy stuff on their cars (new discs (including rear ones) at 30,000, new wipers after the last service 6 months prior (when wipers were replaced), new filters when the filters were meant to have been done at a service prior and paid for and you find they are still the factory original ones...
So many tales...
You need to be vigilant when your car goes for a service and not accept their word as gospel.
It's amazing how dealerships still think women are stupid and know nothing about cars and thus treat them as such!
I recommend that after your warranty expires, (and sometimes during warranty period) you take your vehicle to a reputable specialist to have it maintained.

sean sherry 3rd January 2016 08:24 AM

Re: Reliability
 
Having worked a various Dealerships in the past, here in Aus, in USA ,In UK ,and Ireland , and in NZ. There was no such attitude back then. But today, now do these people lie straight in Bed after a day of outright lies and deceit. 90% of service work listed for today' Cars is unnecessary. Most maintenance operations are automatic adjustments. Oil change and a filter once a year perhaps.A brake fluid change after 3 years and have a look at the Air Filter. And as my friend at the coal face says out of Warranty.... sell it. But maybe not Styria's Honda

sean sherry 3rd January 2016 09:12 AM

Re: Reliability
 
And our Class 1.8 Turbo now in it's 6th year.... we will be keeping it, as for the past 2 years... faultless.... out of Warranty. only 45ks to date.

Helmet now has very up to date Equipment to accurately diagnose Electrical problems, if needed, always the most difficult to sort in today's vehicles.

At 50,000Ks I'll change the Brake Fluid, Transmission Oil ,Fuel Filter , the tires.
and Rear Brake pads.

Helmet supplied Dust Free Pads for the Fronts, they are very good. Plus No more ugly front wheels to clean every week!

Styria 3rd January 2016 02:26 PM

Re: Reliability
 
We have only ever had one new car, and that is the Honda Jazz. Purchased from Trivetts at Parramatta, with six monthly servicing costs at $300.00 odd. My understanding is that the time taken was about one and a half hours, carried out by Junior staff, and it did not take long to realize that they weren't rotating the tyres. After the last service, the car and screen appeared to be covered in smeary water marks - presumably they had used a gurney to wash a car that was handed to them in pristine condition, and I mean just that. I had always believed that if you'd trust them with a beautifully maintained car, that you'd get extra care. Well,you can forget that erroneous reasoning. Needless to say, the next service was carried out by an Independent at half the price.

We received a follow up letter from Trivetts urging us to carry out the service. We sent a comprehensive, and most courteous reply, explaining our reasons for taking the car elsewhere, and to date we have received no reply. The matter that Sean mentions is probably indicative of various "cash cow' practices engaged in by any number of business organisations. Yes, Australia can now rightly be regarded as the ultimate cash cow.

Look at the prices of European, and other countries, spare parts. VW, Audi, Land and Range Rover, dare I say Mercedes ? Look at the size of chocolates and country of manufacture (Indonesia etc.), the greatly reduced size of cakes of soap and many other products now manufactured elsewhere, the price of Chinese made but branded clothing, such as Polo shirts,Shorts,anything at all,and you're getting ripped off. That's the norm with business, both big and small nowadays. I could go on - IKEA, the cost of Mobile Phones, the cost of 'Pay Television', the cost of professional services,the continual sneak increases by Government Instrumentalities, the cost of Real Estate - yes,welcome to the jungle. My say. Regards. Styriaq

abl567 3rd January 2016 03:46 PM

Re: Reliability
 
Getting ripped off would imply handing over money for a good or service and not receiving said good or service as described. Not believing you are receiving value for money is a different kettle of fish.:p
The costs of running a compliant enterprise in today's world are very very different than even just 20 years ago yet the cost of goods to consumers has fallen in real terms.:cool:

sean sherry 3rd January 2016 05:07 PM

Re: Reliability
 
Yes Labour is very expensive to Hire here. we can't even get rid of bad apples.
Productivity , does that match the high cost of Labour ??
When I sold my Business some 25 years ago I vowed never to employ any one ever again. I then established and ran an instrument Cluster Repair Business as a one man Band from Home for about 10 years. All the agro of employees and the attended costs gone!
Service work need not be done at a Franchised Dealer, just by a Licenced Mechanic and the Book stamped. It is the Law. The Manufacturer MUST honour their Warranty

BenzBoy 3rd January 2016 05:25 PM

Re: Reliability
 
Quote:

Originally Posted by sean sherry (Post 63942)
Yes Labour is very expensive to Hire here. we can't even get rid of bad apples.
Productivity , does that match the high cost of Labour ??
When I sold my Business some 25 years ago I vowed never to employ any one ever again. I then established and ran an instrument Cluster Repair Business as a one man Band from Home for about 10 years. All the agro of employees and the attended costs gone!
Service work need not be done at a Franchised Dealer, just by a Licenced Mechanic and the Book stamped. It is the Law. The Manufacturer MUST honour their Warranty

There is a genuine shortage of instrument repairers - would you consider going back into business for selected marques? This is a very serious question!
Regards,
Brian


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